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New Google My Business App Launched

Google My Business is currently rolling out the new “built from the ground up” Google My Business App, designed to allow merchants to work on the go.

The layout is neater, clearer and contains three new tabs in the footer menu:

  • Home
  • Customers
  • Profile


Home Tab in GMB App

This is your “landing page” for your business, which scrolls down offering snippets about the business which can be individually clicked into:

  • Insights
  • Your Followers
  • Latest Posts
  • Posts Photos
  • Reviews
  • Google Analytics (If Linked)
  • YouTube (If Linked)
  • Google Ads

New Google My Business App Layout for Managing your Business on Mobile - Online Ownership


Customers Tab in GMB App

The customers tab offers two sections, reviews & followers.

Review section allows you to view customer reviews and respond to reviews. Followers section will allow you to see who has followed your business, with the new Follow Option provided in your business listing in Maps. Followers will in due course get a push notification when the business they follows posts a Google Post.

New Google My Business App Customers Section - Reviews and Followers - Online Ownership


Profile Section in GMB App

This is your business details.

This shows you all the current details that you have listed together with a review summary. Clicking the Pencil Icon or View All takes you to an Edit Business Info tab, where business details can be updated / edited.

New Google My Business App Profile Section - Edit Business Details - Online Ownership


Google Posts in GMB App

When you hit the post tab you are presented with two options Create Post or Add Photos which is a little odd because in the create post you can also take a photo. Nevertheless the new create post section is really slick compared to the old version.

Tapping the Add Photo section allows you to take photo, record video or choose from gallery. Easy selection of type of Post and then description or event / product details. A toggle switch for call to action and then a selections + URL.

New Google My Business App Google Posts - Add Google Post in App - Online Ownership


Photos in GMB App

Photo section present you with a view of business photos; interior, exterior, at work, team, additional and identity photos (these selections differ depending on business type). Select the section and click Add Photos which offers you two options; Take Photo or Choose from Gallery.

Nice and easy upload which also allows you to create post from the upload.

New Google My Business App Photos - Add Photo to Business - Online Ownership


GMB has built this app from ground up which will allow for easier integration of future features and updates. Overall a great job and should make managing your business listing on mobile easier.